Infosys Launches AI-First Framework Targeting $400 Billion Enterprise AI Services Opportunity

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Infosys (NSE: INFY) (BSE: INFY) (NYSE: INFY), a global leader in next generation digital services and consulting, unveiled its AI first value framework to help global enterprises unlock AI value at scale, harnessing the power of its industry-leading generative and agentic AI suite, Infosys Topaz™. This move opens a new frontier in IT services and will enable the company to tap into an incremental AI first services opportunity of USD 300-400 billion by 2030, according to a recent Nasscom - McKinsey Report.

Infosys has a two-pronged strategy for AI: Capture new demand for AI first services across six value pools and augment existing services with AI to expand wallet share.

1. AI Strategy & Engineering: Design and implement AI strategies, platforms, and architectures tailored to business needs. By orchestrating AI agents, proprietary platforms, and third-party tools on purpose-built infrastructure, enterprises can move beyond experimentation to establish a unified, enterprise-wide AI operating model.
2. Data for AI: Prepare enterprise data, both structured and unstructured, for AI model readiness. By building AI-ready data platforms and applying AI-grade data engineering (including finger printing and synthetic data services), organizations can convert raw data into a trusted strategic asset that fuels advanced analytics, predictive intelligence, and more informed, real-time decision-making.
3. Process AI: Transform core business processes by integrating AI agents and human expertise, with a focus on redesigning end-to-end workflows. It enables domain-aware agents to work alongside humans to drive step-change improvements in efficiency, experience and deliver business outcomes across functions and industries.
4. Agentic Legacy Modernization: Leverage AI agents to reverse-engineer existing estates, understand their intent and progressively modernize them without disruption. This helps enterprises reduce technical debt while gaining the agility to respond to changing business demands.
5. Physical AI: Design intelligent products and embed AI into physical devices so they can capture sensor data, interpret signals, and take real-time action. By combining digital twins, robotics, autonomous systems, and edge intelligence, organizations can reimagine products, operations, and experiences where digital and physical converge.
6. AI Trust: Ensure AI systems and agents embrace responsible, secure, and ethical AI practices across their entire lifecycle. From embedding risk assessments and policy design to security testing and governance enterprises can scale AI with confidence while meeting regulatory, ethical, and risk expectations.

Infosys is leveraging its purpose-built, composable and open agentic services suite Infosys Topaz Fabric™ and its collaboration with AI disruptors to deliver both AI augmented and AI First Services to clients. 

Infosys is collaborating with 90 percent of its top 200 clients on their AI journeys and has more than 4600 AI projects underway. It has developed over 30 new service offerings across the six value pools. Clients see Infosys as their preferred partner to unlock AI value and deliver business outcomes on revenue growth, cost optimization, and innovation.

Nandan Nilekani, Co-founder and Chairman, Infosys, said, "IT services companies will play an even more critical role in the AI era. While AI agents can automate tasks and enhance productivity, enterprises still require deep systems integration, governance, trust frameworks, and large-scale transformation capabilities to fundamentally re-engineer their businesses. As an AI-first company with over four decades of experience in guiding clients through technology shifts, Infosys is uniquely positioned to orchestrate AI across complex ecosystems and unlock significant value from the expanding global AI services opportunity."

Salil Parekh, CEO and MD, Infosys, said, "We see AI as a powerful enabler for the services industry and our AI First value framework uniquely positions Infosys to capture market share across these six value pools. Our clients trust us as their preferred partner for AI transformation - from strategy through execution as we help them unlock AI value at scale."