05 March 2026 | News
Image Courtesy: Public Domain
SoftBank Robotics America announced the official launch of a new suite of AI-enabled robots for the commercial cleaning industry. This announcement furthers the future of physical AI solutions for the sector and expands SoftBank Robotics America's solutions portfolio with advanced technologies designed to deliver increased efficiency and enterprise value in highly dynamic environments.
Brady Watkins, President and GM, SoftBank Robotics America said, "SoftBank Robotics America is pleased and excited to expand the applications and products of our portfolio with our trusted partner, Gausium. This move provides complementary technologies that enable more scalable outcomes that can deliver best run operations. At SoftBank Robotics America, we are committed to providing organizations with a clear, confident start or expansion point for their digital autonomous technology journey."
Edward Cheng, CEO, Gausium added, "We are thrilled to work with our trusted partner, SoftBank Robotics America, to expand its portfolio with our AI-powered autonomous cleaning solutions. As the Platinum Service Elite partner of choice, SoftBank Robotics America is our premier partner for complex enterprise solutioning, and their renowned enterprise adoption program ensures customers receive the full value from their robotic investments."
As robots engage in more complex dynamic environments, the technologies must be ready to meet the requirements for the tasks that are being delegated. This includes dynamic navigation, obstacle avoidance, and creating solutions that are highly effective and efficient to meet customer expectations.
"In every environment, enabling customers to realize the full potential of automation is paramount. That's why we continue to conduct rigorous environmental and customer testing to bring the right physical products into our portfolio that enable customers to receive the best value from our automation programs. We are incredibly excited about our latest portfolio entries – Omnie, V40 2.0, and Phantas 1.3 – and we believe they are best in class for their specific customer use cases. With the latest in computer vision and vision language models, our new service robots have superior spatial awareness, including 3D LiDAR, which leads to better localization, smarter navigation, and ultimately higher uptime. This enables delivery of greater customer value especially when deployed in locations such as senior living communities, medium-sized retail spaces, and airports." said Kate Kidd, VP Product, SoftBank Robotics America. "SoftBank Robotics America's rapidly expanding solutions portfolio comprises service robots for commercial vacuuming, scrubbing, mopping, and sweeping as well as other autonomous programs that are tailored to a wide spectrum of highly dynamic environments." Kidd added.
The latest additions to the SoftBank Robotics America portfolio include AI-enabled service robots for:
The improvements to computer vision and vision-language models enable service robots to deliver enhanced cleaning efficiency, have fewer delays and less requirement for human intervention leading to an enhanced clean and a more efficient operation.
Many market factors are causing a reduction in the workforce pool available for service operations positions. Enterprise organizations dependent on delivering SOP consistency to drive revenue via customer experience and perception find that using autonomous robots for commercial cleaning is essential.
Mark Stoll, Senior Vice President Revenue Operations, SoftBank Robotics America added, "This expansion is about outcomes, not just robots, and strengthens our ability to support diverse environments with the right combination of vacuuming and scrubbing performance, reliability, and data-driven accountability. This further differentiates SoftBank Robotics America as an orchestrator, bringing together best-in-class autonomous technologies, deployment expertise, and lifecycle support into a single, outcome-driven solution."
