19 August 2026 | News
Image Courtesy: Public Domain
Serve Robotics Inc. (Nasdaq: SERV), a leading autonomous sidewalk delivery company, and Grubhub, a subsidiary of Wonder, a vertically integrated food technology platform built to make great food more accessible, announced a partnership bringing robot delivery to the Grubhub marketplace, beginning in Chicago, Los Angeles and Alexandria. Serve's robot delivery will be available from more than 100 participating Grubhub merchants in Chicago and nearly 200 in Los Angeles, with additional restaurants expected to join the program over time. Every platform that integrates widens the set of restaurants and neighborhoods our robots can serve.
The partnership headlines a wave of expansion announced today across every dimension of Serve's business:
As part of the Grubhub partnership, Wonder's Alexandria location will offer robot delivery through Serve's autonomous network, providing customers with an even more flexible and convenient way to enjoy the Wonder experience.
“Not long ago, our robots were delivering dinner in a handful of neighborhoods. Today, they're rolling into new cities from San Jose, California’s third largest city, to Washington, DC, the nation's capital. Their hospital cousins, our new Moxi robots, are showing up in health systems across the country,” said Ali Kashani, Co-Founder and CEO of Serve Robotics. “Welcoming Wonder and Grubhub to our network is the clearest signal yet of where we are headed. Every new partner puts more robots to work, and every delivery makes the whole fleet smarter.”
“At Wonder, we're constantly looking for ways to make the customer experience more convenient and reliable,” said PJ Poykayil, EVP of Customer Delivery Operations at Wonder. “Our partnership with Serve brings autonomous delivery to Grubhub customers in Chicago, Los Angeles, and Alexandria, while also enabling robot delivery from Wonder’s Alexandria location. As we continue to grow, partnerships like this help us expand delivery options, improve efficiency and create a more seamless mealtime experience.”
Two New Markets and Serve's First Micro Depot
Serve has launched in Washington, DC and San Jose, California, its seventh and eighth major U.S. markets, both in partnership with DoorDash. The metros reach a total population of 8 million and join Los Angeles, Chicago, Atlanta, Dallas, and Miami on Serve's growing map, as the company grows its national footprint. In San Jose, Serve's first Bay Area market, robots have completed their first month of deliveries. In Washington DC, Serve robots will be delivering in Dupont Circle and parts of downtown, with early restaurant partners including Talkin’ Tacos.
As part of this continued expansion, Serve is launching its first microdepot in Miami, a new and innovative class of small-footprint operating sites that handle robot staging, charging, dispatch, and maintenance without the build-out time of a full-scale facility. Micro depots require minimal infrastructure and can be stood up rapidly in high-demand neighborhoods, giving Serve a repeatable model for entering new neighborhoods and cities faster and at lower cost.
The Next-Generation of Moxi Robots Begin Rolling Out to Hospitals
Diligent Robotics, a Serve Robotics company, has begun rolling out a new next-generation hospital robot, Moxi, to health systems including Endeavor Health Edward Hospital in the Chicago area, Providence Saint John’s Health Center in Los Angeles, and Children’s Hospital Los Angeles.
The update means Moxi can perceive and interpret its surroundings up to 15 times faster, has 10 times onboard compute, has improved autonomy and decision making, upgraded sensors and storage, and can operate for up to 18 hours with 30% faster battery charging. This is all without changes to existing infrastructure, making Moxi 2.0 react more quickly to dynamic hospital environments like crowded hallways, opening elevator doors and shifting foot traffic.
Moxi 2.0 is built on deliveries completed across 25+ U.S. hospitals and introduces Diligent’s robotic World Model, a learning system that improves every robot with the experience of the whole fleet.
A First Look at Beacon
Serve previewed Beacon, a standalone countertop product that will connect restaurants, customers, and Serve robots. With its built-in cellular, Beacon will alert restaurant staff the moment a robot arrives for pickup and will require nothing from a restaurant beyond power—no tablet, no additional hardware, and no changes to existing systems.
Beacon is designed to extend robot delivery to restaurants whose back-of-house setups previously could not support it and speed up pickup for Serve's current restaurant partners.
Serve Advertising Launches Characters, and Introduces Chomp
Serve Advertising launches its new product, Characters, expanding what brands can do with Serve's robots. Advertisers have long been able to wrap Serve robots in custom designs. Characters adds a personality: brands can now build a character that customers can talk with in real time, powered by a curated conversational AI model, in experiences developed together by Serve and the advertiser.
Serve and Grubhub launched the first Character, Chomp, a hamburger-wrapped robot who treats every delivery like a very important mission. Chomp will appear across social media and select customer experiences with Grubhub gift cards and swag. Following the announcement, other brands will have the opportunity to explore similar activations with Serve Advertising.
